Shipping policy

🌊 Shipping Policy

Processing Time
All orders are processed within 2–5 business days. Since each item is made to order, please allow this time for production before your order ships.

Shipping Time

• U.S. Orders: Typically arrive within 5–10 business days after production.

• International Orders: Delivery times vary but generally arrive within 10–20 business days, depending on destination and customs.

Shipping Costs
Shipping rates are calculated at checkout and may vary depending on the product and destination.

Order Tracking
Once your order ships, you’ll receive an email with tracking information so you can follow it every step of the way.

Delays
While we work hard to get your order to you quickly, please note that shipping times may occasionally be delayed due to high demand, seasonal volume, or carrier issues outside our control.

Lost or Damaged Packages
If your order is lost in transit or arrives damaged, contact us at info@downbeachsupplyco.com and we’ll make it right.

Questions?
Reach out to us anytime at info@downbeachsupplyco.com — we’re here to help.